Emailing really is the best way to initiate support.  A technician will be paged immediately and a service ticket will be created to track your support. We can then address your concerns by email or phone - whichever you prefer.

Email Support:  support@recipeasy.io

Callback phone support is available at no charge, please see our Contact Us page for more information.

HOWEVER, emailing really is the best way to initiate support.  A technician will be paged immediately and a service ticket will be created to track your support. We can then address your concerns by email or phone - whichever you prefer.

Email Support:  support@recipeasy.io

Sometimes the best way to support you is to see what you see.  We use the Zoom Cloud Meetings app to view your iPad screen and support you in real time.

Please watch this short how-to video HERE to setup your iPad for remote support.

This video covers how to use pictures and videos in Recipeasy.  It shows how to leverage iPhoto Albums to organize your media content and how to acquire pictures and videos from the internet and your personal iPhone using Apple AirDrop.

Sometimes the best way to support you is to see what you see.  We use the Zoom Cloud Meetings app to view your iPad screen and support you in real time.

Please watch this short how-to video HERE to setup your iPad for remote support.